Privacy Notice
This Privacy Notice explains how Alzefgames Limited (“COMPANY”), legal entity code [code], with its registered office at [address], handles your personal data when you visit the “COMPANY” website https”//keys-digital-105db2d.ingress-earth.ewp.live ( “Platform”). All personal data is processed in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable data protection laws.
When you first visit our Platform, we will request your consent for the use of cookies in accordance with this Privacy Notice. The Platform also includes privacy controls, allowing you to manage how your personal data is processed, including preferences for receiving marketing communications.
If you have any inquiries or wish to exercise your data protection rights, you can contact us at [email protected]. In case of discrepancies between different language versions of this Privacy Notice, the English version prevails unless stated otherwise.
“COMPANY” adheres to the following principles when processing personal data:
- Lawfulness, fairness, and transparency– Data is processed lawfully, fairly, and transparently.
- Purpose limitation– Data is collected for specified, explicit, and legitimate purposes.
- Data minimization– Only necessary and relevant data is processed.
- Accuracy– Data is kept accurate and up to date.
- Storage limitation– Data is retained only as long as necessary.
- Integrity and confidentiality– Data is securely stored and protected against unauthorized processing, loss, or destruction.
All personal data processed by “COMPANY” is treated as strictly confidential and accessed only by authorized personnel.
This section outlines:
- Categories of personal data we process.
- Sources of personal data not directly provided by you.
- Purposes and legal bases for processing.
- Usage Data– Includes IP address, location, browser type, operating system, referral source, session duration, and Platform navigation. Collected via cookies for analytics and service improvements (Legal basis: Legitimate interest).
- Account Data– Includes name, email, phone number, and purchase history. Used for account operation, service provision, security, and communication (Legal basis: Performance of contract, Legitimate interest).
- Transaction Data– Includes contact details, bank details, and payment history. Used for processing transactions and maintaining records (Legal basis: Performance of contract, Legitimate interest).
- AML Data– Includes address, ID documents, source of wealth documentation. Required for anti-money laundering compliance (Legal basis: Legal obligation, Legitimate interest).
- Fraud Detection Data– Includes account, transaction, and device data to identify suspicious behavior (Legal basis: Legitimate interest).
- Direct Marketing Data– Includes email and messaging preferences for marketing purposes (Legal basis: Consent, Legitimate interest if related to previous transactions).
- Correspondence Data– Includes communication records for customer support and dispute resolution (Legal basis: Legitimate interest).
- Chat Data– Includes chat interactions for service functionality and security filters (Legal basis: Consent).
- Legal Claims Data– Any necessary data for legal proceedings (Legal basis: Legitimate interest, Legal obligation).
- Insurance and Risk Management Data– Used for maintaining coverage and obtaining legal advice (Legal basis: Legitimate interest).
Your data may be shared with:
- Contracting parties (Users or Vendors)– To fulfill contractual obligations.
- Affiliated companies– For internal administration and IT services.
- Insurers and legal advisors– For risk management and legal compliance.
- Fraud prevention services– To mitigate security risks.
- Payment providers– For processing transactions securely.
- Shipping providers– For order fulfillment.
- Other service providers– Such as cloud storage, email providers, and customer review platforms.
Some providers may be outside the EEA, but “COMPANY” ensures appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.
We retain personal data only for as long as necessary:
- Account Data– Up to 5 years after last activity.
- Transaction Data– Up to 10 years.
- AML Data– As required by law.
- Fraud Detection Data– Retained as long as necessary for fraud prevention.
- Marketing Data– Until account deletion or consent withdrawal.
- Correspondence Data– Up to 6 months.
- Chat Data– Until consent withdrawal or account deletion.
Longer retention may occur for legal compliance, fraud prevention, or dispute resolution.
With your consent, we send marketing messages via email or Platform notifications. If you have used our services before, we may inform you about similar products unless you opt out.
You can withdraw from marketing communications at any time by:
- Clicking the “unsubscribe” link in emails.
- Updating your account preferences.
- Contacting us at [email protected].
Note: Unsubscribing does not prevent service-related notifications.
Under GDPR, you have the following rights:
- Access– Request a copy of your personal data.
- Rectification– Correct inaccurate or incomplete data.
- Erasure– Request data deletion where legally applicable.
- Restriction– Limit processing under certain circumstances.
- Objection– Object to processing based on legitimate interests.
- Data Portability– Obtain a structured copy of your data.
- Withdraw Consent– Revoke consent for data processing.
- Complaint– File a complaint with a supervisory authority of the “COMPANY”.
Requests can be submitted via [email protected].
Cookies enhance Platform functionality and user experience. We use:
- Necessary Cookies– Essential for core Platform functions.
- Analytical Cookies– Help measure performance and user behavior.
- Preference Cookies– Store user settings.
- Marketing Cookies– Used for advertising and personalized content.
Manage cookies via browser settings or the “Cookie Preferences” link in the Platform footer.
Third-Party Services
- Google Adsense– Uses cookies for targeted advertising (Manage settings: https://adssettings.google.com).
- Third-Party Links– Our Platform may contain links to external websites. “COMPANY” is not responsible for their privacy practices.
Our Platform is intended for individuals 16 years or older (or the legal age in their country). If we discover unauthorized data collection from minors, it will be deleted.
Please notify us of any necessary updates to your personal data.
We may update this Privacy Notice periodically, with significant changes communicated via email or Platform notifications.
For any privacy-related inquiries, contact us at [email protected].