Terms and Conditions
These Terms and Conditions, along with the Privacy Notice and other relevant Platform documentation, govern the use of Alzefgames Limited and outline the rules for Users and Vendors. By using the Platform video game enthusiasts can connect and purchase digital content from participating Vendors.
Alzefgames Limited does not operate as an online shop; it facilitates transactions between Users and Vendors but does not engage in direct sales or purchases unless explicitly stated otherwise.
For clarity:
- Transactions are made directly between Users and Vendors, with Alzefgames Limited providing platform maintenance and related services.
- These Terms and Conditions establish the contractual relationship between Alzefgames Limited and Users, as well as between Alzefgames Limited and Vendors.
- They do not govern interactions between Users or between Users and Vendors.
- Payment processing is handled by Hyperwallet, subject to its Terms of Service and Privacy Policy.
- Alzefgames Limited does not verify the accuracy of information provided by Users and Vendors but may establish general guidelines to maintain platform integrity.
Users and Vendors are encouraged to review these Terms periodically.
Account – A registered profile allowing Users and Vendors to access Platform services.
Digital Content – Video game activation codes and other digital products sold via the Platform.
Alzefgames Limited – information about the company.
Platform – The website available at https://www.”website”.com and its mobile applications.
Privacy Notice – The policy governing data protection and privacy practices on the Platform.
Sales Contract – An agreement between a Vendor and a User for the transfer of Digital Content in exchange for payment.
Service – Any service provided by Alzefgames Limited as described in these Terms and Conditions.
User – A consumer (not acting in a business capacity) registered on the Platform or intending to purchase Digital Content.
Vendor – A business entity that sells Digital Content to Users through the Platform.
By using the Platform, Users and Vendors agree to these Terms, the Privacy Notice, and other applicable documentation. This includes anonymous visitors who access the Platform.
Users must ensure they are legally permitted to use the Platform based on their location. Each User confirms they are at least 16 years old or meet the legal age required in their country for entering contractual obligations.
Vendors confirm they operate as entrepreneurs and have the legal capacity to conduct sales on the Platform.
Alzefgames Limited reserves the right to amend these Terms unilaterally. Changes take effect 10 days after being posted on the Platform unless stated otherwise. Vendors will receive notice of changes affecting their relationship with Alzefgames Limited at least 15 days in advance and may terminate their agreement if they do not accept the changes.
Alzefgames Limited communicates with Users and Vendors via email, Platform notifications, or other designated channels.
Unless stated otherwise, Alzefgames Limited charges a commission and applicable fees from Vendor sales. Vendors see applicable fees before listing products.
Users do not pay fees for purchasing Digital Content but may incur charges for additional services. VAT and other applicable taxes may be added where required by law.
Users and Vendors are solely responsible for fulfilling their tax obligations. Alzefgames Limited is not responsible for tax settlements related to transactions made on the Platform.
If a payment method fails or an invoice remains unpaid, Alzefgames Limited reserves the right to demand payment via alternative methods, including additional costs.
Registration is required for full Platform access but not for making purchases. To register, Users must provide accurate information and accept these Terms and the Privacy Notice. Alzefgames Limited may refuse, suspend, or terminate an Account if verification fails or inaccurate details are provided.
Users must disclose their place of residence, and Alzefgames Limited may verify this through geolocation tools. VPN use is prohibited unless explicitly agreed upon.
Alzefgames Limited may request identity verification (KYC) from Users and Vendors. Failure to comply may result in account suspension or termination.
Alzefgames Limited may suspend or terminate an Account if it poses a security risk, violates laws, or breaches these Terms. Users are responsible for maintaining account security and keeping contact information up to date.
Alzefgames Limited restricts access to users from certain jurisdictions, including but not limited to: Afghanistan, Belarus, Burma (Myanmar), Cuba, Democratic Republic of the Congo (DRC), Iran, Iraq, North Korea, Russia, South Sudan, Syria, Venezuela, Yemen. Please be informed that the list of the jurisdictions may be adjusted.
Alzefgames Limited grants Users a limited, non-exclusive, non-transferable license to use the Platform’s services. Digital Content licenses are subject to the terms of their respective owners.
Users and Vendors must:
- Refrain from posting misleading, illegal, or harmful content.
- Not impersonate others or access unauthorized accounts.
- Avoid attempts to hack or disrupt the Platform.
- Not use the Platform for unlawful purposes or money laundering.
Alzefgames Limited may remove any content or restrict access if violations occur.
By selling on the Platform, Vendors confirm that:
- They have full rights to list and sell Digital Content.
- Their products comply with applicable laws and do not infringe third-party rights.
- They will adhere to fair business practices and avoid misleading Users.
- They are responsible for tax compliance related to sales.
- They will promptly respond to post-sale issues and complaints.
Alzefgames Limited may suspend or terminate Vendors violating these obligations.
Alzefgames Limited is not liable for:
- Transactions conducted between Users and Vendors.
- Incorrect or misleading information provided by Users or Vendors.
- Technical issues beyond its control affecting access to the Platform.
- Violations of third-party rights by Users or Vendors.
- Non-performance or defective Digital Content sold by Vendors.
Alzefgames Limited’s liability to Vendors is limited to €300, except where prohibited by law. Claims must be filed within 20 days of the issue arising.
Users and Vendors can submit complaints through the Platform’s help center or via email. Alzefgames Limited aims to resolve complaints within 14 days.
Disputes between Users and Vendors should be resolved amicably. Alzefgames Limited may facilitate communication but does not adjudicate disputes.
Users can also file complaints with the State Consumer Rights Protection Authority or through the EU Online Dispute Resolution (ODR) platform.
Vendors receive 30 days’ notice before termination, with the opportunity to provide evidence to contest the decision.
Users and Vendors may terminate their agreement by requesting account deletion. Alzefgames Limited processes deletions within seven days. During this period, Users or Vendors may cancel their request.
Alzefgames Limited may suspend or terminate accounts for:
- Legal violations or breaches of these Terms.
- Fraudulent or abusive activity.
- Repeated failure to cooperate with Alzefgames Limited.
- Selling defective or illegal Digital Content.
- Alzefgames Limited reserves the right to operate as a Vendor on the Platform.
- Users cannot transfer their rights under these Terms without Alzefgames Limited’s consent.
- If any provision is deemed unenforceable, the remaining provisions remain valid.
- These Terms are governed by the laws of Ireland, unless consumer protection laws require otherwise.
Official communications should be directed to support@”website”.com.
If translated versions of these Terms differ from the English version, the English version prevails unless otherwise required by law.